Online Counseling

Our Online Counseling service allows current Burbank Adult School students and prospective students to connect with an academic counselor online but cannot come to campus. Meet with a BAS Counselor online and ask academic questions that pertain to reaching your educational goal at Burbank Adult school!

During the online counseling, students have an opportunity to briefly interact with a counselor online and ask a question or two of a very general nature. Topics may include:
  • Information about enrollment
  • Information about High School Diploma or High School Equivalency (GED/HiSET) programs
  • Questions our Career Technical Courses, ESL, and others listed on our Catalog
  • Transfer information from another school
  • Graduation requirements
  • Academic Pathways
  • Brief assistance with Transcript requests, Resource Referrals, Career Counseling, etc.  

Before you log into your session, please review the online meeting etiquette and technical requirements.

Online Drop-in Counseling Schedule

**Fall 2025 Schedule TBD**

Online Meeting Etiquette

Please be prepared for the session as you would for an in-person appointment on campus. Have your questions ready along with some paper and a pen/pencil to write down information.

Your session should be conducted in a quiet and private place. Please find a location where you will be able to communicate with the counselor effectively; so that the counselor can hear you and you can hear them as well.

Counseling sessions are confidential. The use of a private computer is strongly encouraged. If using a public/shared computer take all necessary measures to protect your data at the end of the session (e.g. clear download/browsing history, sign-out, etc.)

You will need to have access to a computer with specific technical requirements listed below. The following are recommended: proper attire; proper lighting in the room; quiet location; no interruptions (do not answer phone calls, texts or web surfing during the appointment); and give full attention to the counselor.  

Technical Requirements

To participate in online counseling you must have access to an electronic device, preferably a computer, with video and microphone capability. It is recommended that you download  Zoom and test your device prior to meeting with a counselor.

MacOS and Windows Meeting Requirements:

  • The latest version of Chrome, Edge, Firefox or Safari browsers or the Zoom app.
  • A webcam is not necessary, but strongly encouraged and turned on.
  • Working speakers and a microphone or a headset with microphone.

Mobile Device Meeting Requirements:

  • The latest version of Chrome, Edge, Firefox or Safari browsers or the Zoom app.
  • Your front facing camera ready and turned on.
  • A headset with microphone is strongly advised.